Get in Touch

Have questions about custom magnets? We're here to help with orders, designs, and everything in between.

Email Us

Send us an email and we'll get back to you within 24 hours.

hello@magnetico.co.uk

Call Us

Speak to our team Monday to Friday, 9am - 5pm GMT.

+44 20 1234 5678

Live Chat

Chat with us in real-time for instant answers.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

We typically respond within 24 hours during business days.

Frequently Asked Questions

Quick answers to common questions

What are your delivery times?

Standard UK delivery takes 3-5 business days. Express delivery (1-2 days) is available at checkout. We dispatch orders within 24 hours on business days.

Can I order custom designs in bulk?

Yes! We offer special pricing for bulk orders. Visit our bulk orders page or contact us directly for a custom quote.

What file formats do you accept?

We accept JPG, PNG, PDF, and most common image formats. For best results, use high-resolution images (at least 1000x1000 pixels).

Do you offer refunds or returns?

Yes, we have a 30-day satisfaction guarantee. If you're not happy with your magnets, contact us for a refund or replacement. Custom orders are reviewed on a case-by-case basis.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your delivery in real-time.

Still have questions?

View All FAQs

Business Hours

We're here to help during these times

Monday - Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Bank Holidays Closed

Note: Email inquiries are answered within 24 hours on business days. For urgent matters, please call us during business hours.

Ready to Create Your Magnets?

Start designing your custom magnets today